How to create a chatbot welcome message with SendPulse And the longer they remain your subscribers, the easier it is to nurture them and turn them into customers.ĭiscover alternative ways to turn your visitors into leads and drive more conversions. The more value your chatbot provides, the longer new users stay with you. Remind your new users that they can always unsubscribe, and tell them how to do thisġ3Chats’ chatbot welcome message example also teaches that telling your new subscribers how your chatbot can be helpful to them in the future is also a great idea. You can still include the “tell us your name” message and the like to extend your welcome atmosphere, but you can save both customers’ and your customer support reps’ time by providing an FAQ section, just like Kindred Bravely does. Sometimes your customers are not in the mood to share pleasantries, and you need to respect that. Say, if your key chatbot marketing objective is to boost your sales, “Find a product” or “Help me find a gift” are the CTA examples you should prioritize and make more visible. This example from Aerosmith’s chatbot can help you get the hang of it: Include a visible and responsive CTA so that users take the desired action instantlyĪpart from that, keep your primary business and marketing goals in mind when creating your call to action. ![]() Pinpoint a clear-cut call to action so that people don’t get frustrated when getting your chatbot welcome message. Once again, users don’t have that much time to explore your chatbot capabilities, so don’t test the waters waiting for them to perform your desired action. Try to make your chatbot sound more humanized by giving it a name and personality Include a clear and goal-oriented CTA You can take inspiration from the chatbot welcome message example below: Your conversation starter should not be longer than three simple sentences, meaning that excluding unnecessary details and keeping your message clear is the way to go here. Greet your new user, state your chatbot’s purpose, and incentivize them to take action - these are the primary goals you should center your chatbot welcome message around. These techniques can help you strike the right chord with your audience, and that’s worth its weight in gold, so let’s go over them. Still, creating a welcome message for customers has its fair share of tips and good practices. Create message flows including not only text, but images, lists, buttons with a link, and much more.Ĭhatbots are not rocket science, we’ll give you that. Fortunately, you can be in control of how that plays out by doing your best to create a welcome message for customers that reflects your charming personality and turns prospects into loyal customers.ĭesign and set up Facebook, Instagram, WhatsApp, or Telegram chatbots without needing to code with SendPulse. The first few seconds during which someone reads your chatbot welcome message decide whether they will keep progressing down the sales funnel or just bail. Check out our post on combining email marketing and chatbot strategy to double your benefits! When choosing between email and chatbot marketing, choose both. But how come two lines of text bring so many benefits? Marketers prove that you can do that with even fewer words if they knuckle down to make a powerful first impression. Consequently, your chatbot conversation starter can either wind up as your lead generation catalyst or a roadblock to it.Ī well-put welcome message for customers can also empower you to engage people in your sales narrative faster, provide better customer service, and move your leads closer to a sale. A welcome message for customers is also a kickstart of the flow and a decisive factor that seals the deal: will your subscriber stay or leave. It’s not just a simple “hello,” at least not just that. How to create a chatbot welcome message with SendPulseĪ chatbot welcome message is the first touchpoint of your communication with new chatbot subscribers who can become your fresh leads. Outstanding chatbot welcome message examplesĬhatbot welcome message example #1 ZupcoinĬhatbot welcome message example #2 Pooch BandanaĬhatbot welcome message example #3 SendPulseĬhatbot welcome message example #4 Domino’sĬhatbot welcome message example #5 MindvalleyĬhatbot welcome message example #6 File ConverterĬhatbot welcome message example #7 13Chats ![]() Tips on creating a chatbot welcome message What is a chatbot welcome message, and why should you care?
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